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U.S. Warranty News & Insights June 2013 / Issue # 2 / Contact Us
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James E. Mostofi

I hope you enjoyed the first issue of AIG Warranty Information Network (“WIN”).

Our second issue features an article on credit card extended warranties/NAC (No Additional Charge) programs and an interview with Julie Messer, AIG Warranty - Vice President of National Accounts. Julie oversees the management of integrated accounts and works with the

business on strategic initiatives for AIG's Warranty Division.

We also present a case study about an Innovative Risk Transfer, and provide an opportunity for you to share your opinions through our client survey, Share Your Thoughts.

We look forward to hearing from you and welcome your ideas and suggestions. If you have a topic you’d like us to cover in a future issue of WIN, please contact us.

James E. Mostofi
President
U.S. Warranty Division of AIG

“No Additional Charge” Extended Warranty Benefit Helps Credit Cards Achieve “Top of Wallet” Status
By Eric Arnum

Since the early 1980s, all of the major credit card companies have provided additional warranty coverage for items such as electronics and appliances.

View Full Article

AIG Executive
Interview

with Julie Messer

“With the insurance and administration elements under one umbrella now, it allows us to provide customers with what they want and need more seamlessly and more cost-effectively.”

View Full Article
In This Issue

Featured Articles
Eric Arnum

Julie Messer

In the News 
The Rise of the Mobile-Only User

Serial+ for iPhone is an easy way to manage your software and hardware serial numbers and warranties

Extended Warranties Gain Momentum as Home Prices Increase

Case in Point
Innovative Risk Transfers

Share Your Thoughts
Rank how likely you think your customers are to purchase a “Product Upgrade” plan for Consumer Electronics
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Neutral
Somewhat Unlikely
Very Unlikely